• Contact your company administrator to obtain a User ID and Password. Passwords are case sensitive.

    Forgot your password? Click here.


  • Contact Us

    To report a Claim please click on the Claims tab and follow the instructions provided.


    3655 North Point Parkway, Suite 500
    Alpharetta, GA 30005

    PHONE: 678-597-4500
    FAX: 678-597-4501
    EMAIL: MaxumMarketing@mxmsig.com

Browser Statement

The mxmsig.com website has been designed to take advantage of features from the latest internet browsers. This website is best viewed using Internet Explorer 10.0 (or later) and current versions of the Chrome, Firefox and Safari browsers. This website may not function correctly using out of date versions of these internet browsers. All Adobe PDF documents on this site are best viewed using recent versions of Adobe Reader.

Non-Admitted Status

An admitted insurer is licensed to transact insurance business in the insured’s home state. A non-admitted insurer is not licensed to transact insurance business in the insured’s home state. Surplus lines insurance is a mechanism that allows United States consumers to purchase property-casualty coverage from non-admitted insurers when consumers are unable to purchase the coverage they need from admitted insurers. Typically, coverage must be declined by three admitted insurers before coverage can be placed with a non-admitted insurer. Generally, non-admitted insurers are free from regulatory oversight of policy forms and rates. It is this freedom that permits non-admitted insurers to provide unique coverages and rating plans that are otherwise not available to consumers through admitted insurers.

The state insolvency or guarantee funds were established to provide the public with protection from insolvent insurers. These guarantee funds do not apply to non-admitted insurers except in New Jersey where a separate guarantee fund was established for policies written by non-admitted insurers.

Maxum Indemnity Company is a surplus lines insurer. The company is an admitted insurer in Delaware and an eligible non-admitted insurer in 49 states and U.S. territories. Currently, Maxum Indemnity Company is not an eligible non-admitted insurer in Delaware and New Hampshire.

Maxum Casualty Insurance Company is an approved admitted insurer in 50 states and domiciled in Delaware.

Terms, Conditions and Privacy Statement

This page sets forth the terms and conditions under which Maxum Specialty Insurance Group, Maxum Indemnity Company, Maxum Casualty Insurance Company and its affiliated companies (collectively "Maxum") provides the information on this Website, as well as the terms and conditions governing your use of this site. By making use of this site, you agree to be bound by the terms and conditions. If you do not accept these terms and conditions, do not continue to use or access this site.

Disclaimer

THE MATERIALS ON THIS WEBSITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MAXUM DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MAXUM DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES, WORMS, TORJAN HORSES OR OTHER CODE THAT HAS CONTAMINATING OR DESTRUCTIVE PROPERTIES OR OTHER HARMFUL COMPONENTS. MAXUM DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THIS WEBSITE, OR ANY HYPERLINKED WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT MAXUM) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE INFORMATION AND DESCRIPTIONS CONTAINED HEREIN ARE NOT INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND CONDITIONS APPLICABLE TO THE PRODUCTS AND SERVICES, BUT ARE PROVIDED SOLELY FOR GENERAL INFORMATIONAL PURPOSES. IN NO EVENT WILL MAXUM BE LIABLE TO ANY PARTY FOR ANY LOSS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES CAUSED BY USE OF THIS WEBSITE, OR ANY OTHER HYPERLINKED WEBSITE.

Accuracy of Information

Maxum does not warrant or guarantee the accuracy or completeness of the information provided on this Website. Under no circumstances will Maxum be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information or for the risks of the stock market. Maxum undertakes no obligation to update any of the information contained on this Website. The information on this Website, including these disclaimers, may be changed or updated without notice. Maxum may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice. Your continued access or use of this site shall be deemed your acceptance of any changes and the reasonableness of these standards for notice of changes.

Trademarks and Copyrights

All trademarks, services marks, trade names, logos, and icons are proprietary to Maxum. Nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this Website without the written permission of Maxum or such third party that may own the trademarks displayed on this Website. Your use of the trademarks displayed on this Website, or any other content on this Website, except as provided herein, is strictly prohibited. All information contained within this Website is copyrighted and all rights are reserved.

The Digital Millennium Copyright Act

Maxum reserves the right, but not the obligation, to terminate your access to www.mxmsig.com if it determines in its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless or whether the material or activity is ultimately determined to be infringing. Maxum and its service providers accommodate and do not interfere with standard technical measures used by copyright owners to protect materials. Maxum has implemented procedures for receiving written notification of claimed infringements and for processing such claims in accordance with the Act. Our designated agent to receive notification of claimed infringement is:

David M. Green
Senior Vice President, General Counsel
3655 North Point Parkway, Suite 500
Alpharetta, GA 30005
(678) 597-4500

Any written notice regarding any infringement of copyright or of other proprietary rights, should be sent to our designated agent, listed above, and must include the following information:

  1. A physical or electronic signature of a person authorized to act on behalf of (i) the owner of an exclusive right that is allegedly infringed (ii) the person defamed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing, or to be the subject of infringing activity, including information reasonably sufficient to permit us to locate the material.
  4. Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and/or electronic mail address.
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.

If you choose to access www.mxmsig.com from outside the United States you do so on your own initiative and are responsible for compliance with U.S. and local laws, if and to the extent that local laws are applicable. Software is subject to United States export controls. No software may be downloaded or otherwise exported or re-exported (i) into (or to a national resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other country to which the U.S. has embargoed goods, or (ii) to anyone on the U.S. Treasury Department list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. You represent and warrant that you are not located in, under the control of, or a national resident of any such country or on any such list. You agree to comply with U.S. Export control laws and that you will not transfer any software or other content from mxmsig.com to a foreign national or foreign country in violation of those laws.

Hypertext Links

Some of the pages on this site may provide hypertext links to other sites created by other organizations. We provide you links to other sites as a free service. Because those other sites are not under our control, we cannot guarantee the quality, accuracy, or timeliness of those sites, or that those sites are free from viruses, worms, trojan horses, malicious codes and other items of a destructive nature. Nor is our connection to those sites an endorsement or adoption of the views expressed or of the products and services sold on those sites. Questions about the content of those sites should be directed to their authors.

If you would like to provide a hypertext link from your site to this site, please request our permission before doing so. To request such permission, send a message via e-mail to David Green. Please include in the message your name, address and telephone number, and a description of your site and the reason why you would like to establish a link to this site.

In no event will Maxum be liable to you or to anyone else for any decision made or action taken by you or anyone else in reliance on results obtained from use of files downloaded from this site or hyperlinked sites. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses, malicious codes and other items of a destructive nature.

Products and Services

Please note that none of the information contained in this Website should be viewed as an offer to any prospective retail producer or insured to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products Maxum generally offers.

Coverage statements on this Website are for general description purposes only. This Website does not amend, modify or supplement the policies. Furthermore, not all coverages are available in every state or country. Consult the actual policy or e-mail David Green for the name of an agent who can supply you with details regarding terms, conditions, coverages, exclusions, products, services and programs which may be available to you.

Consent to Electronic Record and Use of Electronic Signature

You hereby agree to conduct transactions through this Website by electronic means and in an electronic format. Your password is your "Electronic Signature." You agree that it is your lawful, original signature for the purpose of authenticating the validity of documents assented to by you.

You may contact Maxum at any time to:
  1. Withdraw this consent to conduct a transaction by electronic means; or
  2. Request a paper copy of an electronic transaction; or
  3. Update your account information, including your email address.
You may contact Maxum by telephone at 678-597-4500, by email to David Green or by writing to Maxum, E-Commerce Customer Care Center, 3655 North Point Parkway, Suite 500, Alpharetta, GA 30005.

Producer Authority

To the extent that you are utilizing this Website on behalf of and/or in connection with the representation of any insured, or potential insured, you represent and warrant that:

  1. You have been granted the authority by any necessary party to provide the information supplied by you to Maxum through this Website;
  2. You agree, on behalf of any party you represent, to the terms and conditions applicable to the use of this Website; and
  3. Any information you provide to Maxum is true and correct to the best of your knowledge, information and belief.

Professional Advice

The information provided on this site is distributed with the understanding that Maxum is not providing professional advice of any type. If you have a question requiring professional advice, such a question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field. Minors and Child Online Privacy Protection ActOur Website does not direct content to Minors and does not intend to collect personal information from Minors and therefore is not subject to the Child Online Privacy Protection Act. If you allow your Minor child, or a child for whom you are legal guardian (a "Minor"), to access the Website, you agree that you will be solely responsible for: (i) the online conduct of such Minor: (ii) monitoring such Minor's access to and use of www.mxmsig.com; and (iii) the consequences of any use.

Enforceability of These Provisions

Should any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in a manner so as to remain consistent with the original intent of Maxum. Provisions not otherwise held invalid shall remain in force. Use of this Website and any transactions with Maxum through this Website shall be governed by the laws of the Commonwealth of Pennsylvania without giving affect to principles of conflicts of laws. You agree any legal action or proceeding between you and the Company arising out of this Website will be brought exclusively in a federal or state court of competent jurisdiction sitting in Philadelphia, Pennsylvania.

Privacy Policy

Maxum recognizes and shares the privacy concerns of visitors to our Website. Maxum's On-Line Privacy Policy informs Website visitors as to: 1) the type(s) of information that is collected and its security; 2) how we use the collected information; and 3) the advantages to our users arising out of our use of the information collected.

Visitors to Maxum's Website may access the site anonymously, except as to:
  • Producer authentication information which may be forwarded to Maxum's Website including agent and broker contact information such as name, e-mail, address, phone number, fax, policy number and key contact.
  • Personal information about you and your clients in order to provide accurate insurance product information, including rates and quotes.
Maxum will track and store the referring Website you visited before visiting Maxum's Website. We also use "cookies" to gather statistical information concerning Web traffic and usage patterns. This allows Maxum to evaluate what our customers want, provide adequate capacity for our visitors, and display our information in the best manner.

Maxum uses a secure server implementing the Secure Sockets Layer (SSL) protocol from Verisign, Inc. to interact with you. This technology encrypts your information to keep third parties from reading the information while it is in transit.

Maxum handles information it receives securely. We limit personnel access to our servers and expect our personnel to adhere to high standards of ethics and integrity in performing their jobs and conducting the business and affairs of Maxum.

Maxum is not responsible for the privacy practices or the content of any other Websites that are hyper-linked to or from, or otherwise connected with, this Website.

Your continued use of Maxum's Website from within the European Union (EU) means that you are giving your consent to have any personal information you volunteer processed outside the EU in accordance with the protections described in this statement.

Maxum may generate e-mails to you from time to time to confirm information receipt, rate information, quote information, policy information, and reminders about services and products. You may opt-out of receiving such e-mails from Maxum by indicating this when you receive an e-mail message from us.

Maxum may share information about our insureds when and if they become a customer or claimant, even without specific authorization, with: 1) a third party if it is reasonably necessary to enable the party to perform services for us, such as claims investigations, appraisals, or the detection of fraud or material misrepresentations; 2) any of our subsidiaries or affiliated companies who provide service to our insureds; 3) insurance regulatory authorities; 4) law enforcement agencies or other governmental authorities to protect our interest or to report illegal activities; and 5) organizations conducting actuarial or research studies.

By using this site, you signify your consent to Maxum's Privacy Policy. Maxum reserves the right, at its discretion, to change this policy from time to time. If Maxum decides to change its privacy policy, it will post those changes on this page so that you are always aware of what information we collect, how Maxum uses it, and under what circumstances Maxum discloses

it. If you do not agree to this policy, please do not use this site.

Copyright  © Maxum Specialty Insurance Group. All rights reserved. | site by: DeepBlue

Maxum Indemnity Company is authorized as a non-admitted carrier in 49 states, the District of Columbia and the territories of Puerto Rico and the U.S. Virgin Islands.

Maxum Casualty Insurance Company is licensed as an admitted carrier in 50 states and the District of Columbia.

Both Companies are domiciled in Connecticut and wholly owned subsidiaries of Hartford Fire Insurance Company, which is a wholly owned subsidiary of The Hartford Financial Services Group, Inc.

Additionally, Hartford Insurance Company of Illinois is authorized as a non-admitted carrier in the states of Connecticut and Hawaii and is licensed as an admitted carrier in the states of Illinois, Michigan and New York.

Maxum Specialty Insurance Group on LinkedIn