Claims
Specialty Claims
Reporting Specialty Claims:What is a Specialty Claim?A specialty claim is a claim against your General Liability, Commercial Property or Professional Liability policy.
Where should I report my Specialty Claim?To insure that the proper information is gathered regarding your claim, specialty claims should be initially reported to your General Agent or Broker.
In the event of an emergency, or if there is a need for an immediate response, a claim can be reported directly to Maxum; however, the claim must also be reported to your General Agent or Broker. Transportation claims are handled separately;
click here for information on reporting a transportation claim.
What information do I need for reporting my Specialty Claim?The following information must be provided when reporting a Specialty Claim:
- Name of the Insured
- Policy Number and Policy Period
- Date of Loss
- Detailed description of how and where the loss occurred
- Names, addresses, home and mobile phone numbers of all persons involved in the loss
- Home, business and mobile phone numbers of the insured
- Name of the police department and case number assigned, if reported to the police.
- Detailed description of injuries and/or damages
How do I report my Specialty Claim or check the status of a claim?In the event that a Specialty Claim needs to be reported directly to Maxum, or to check on the status of a claim, one of the following methods should be used:
1.
Report by FaxFax Number: (678) 597-4501
Fax to the Attention of Peter DeJesso, Claims Department
2.
Report by EmailEmail:
claims@mxmsig.com3.
Report by U.S. MailMail to: Peter DeJesso, Claims Department
Maxum Specialty Insurance Group
6455 E. Johns Crossing, Suite 325
Duluth, GA 30097
IMPORTANT: All legal notices should be faxed or mailed overnight to Maxum in order to respond to notices within the limited time frame given by the state for responding.